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Overview of Accredited Courseware Licensing, Exam Ordering & Custom Courseware



Accredited Trainers


Accredited Trainers




Courseware contents          


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       Student manual

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       Trainer's Material in PowerPoint

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       Local printing Yes Yes Yes Call us  Call us
       White labelled Yes Yes Yes Call us  Call us
       Co-branding Yes Yes Yes Call us  Call us
       Exam ordered by Mountainview Mountainview Partner Call us  Call us
       Train-the-Trainer included Yes Yes Yes Call us  Call us

Pricing options

       Option A: Fixed price, unlimited licenses Yes Yes Yes  Call us  Call us
       Option B: Per student kit license Yes Yes Yes  Call us  Call us

Demonstrations and samples

This is a demo of the ITIL Foundation Courseware used by the trainer and by the student in the Mentored Program. 



The Student Kit includes:

  • Pre-study - about 15 PowerPoint and PDF references emailed by you, the partner, to your students

  • Student Manual - Binder or Spiral bound  - contains presentation slides, sample exams, quick references, outlines, course program, student feedback form, qualification scheme, etc. - Co-branding within the APMG guidelines

  • Trainer's material - PowerPoint presentation slides, instructor notes, hundreds for sample Foundation questions, several Intermediate scenarios for exam preparation, groups assignments, individual exercises - provided in PowerPoint format to preserve the animation and features

  • Trainer Feedback Form - to continually improve our service to our trainer and the students

These are samples of the ITIL Intermediate courseware used by the trainer and by the student in the Mentored Program

CMDB Concepts - Bloom Level (BL) 5

High Level Incident Workflow - BL4

Incident Definition - BL2

"What time is it?"  Incident or not - BL5

Known Errors - BL2

Project Management & CMDB - BL5

Process, Functions, Roles, etc - BL3

Impact Definition - BL2

Incident Ownership - BL2

Contact us for a comprehensive demo


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